We are delighted to be part of your celebrations. While creating our jewelry, we would love to add a special touch from our customers. That’s why we offer free engraving with each ring purchase. This exclusive service provides customers with the opportunity to make each piece of jewelry truly special, creating lasting memories and adding personal meaning to every purchase. You can choose a name, a date, or anything else that has special significance to you.
Custom Engraving service
Made in Italy excellence
We are deeply proud to be a brand that embraces the excellence of Made in Italy in the production of all our jewelry. Each piece we create reflects fine craftsmanship and a centuries-old tradition that enhances the art of Italian goldsmithing. Our mission is to craft unique jewelry that our customers can cherish forever.
FAQsWe’re here to answer your questions
WHERE IS PALOMA’S JEWELRY MADE?
All our jewelry is Made in Italy, and we take immense pride in being a brand that upholds exceptional quality in each creation we produce. Rooted in the rich heritage of Italian craftsmanship, every piece is meticulously designed with attention to detail and artistry. Our goal is to craft timeless jewelry that our customers will treasure for a lifetime, embodying both elegance and enduring value.
WILL I RECEIVE A CERTIFICATE OF AUTHENTICITY?
We provide a technical certificate of authenticity for all of our jewelry and engagement rings, ensuring the utmost quality and trust in every piece. At Paloma's, we are committed to upholding the highest standards of transparency and accuracy, giving our customers confidence in the craftsmanship and value of their jewelry.
CAN I RESIZE MY RING?
Yes! We offer a free resizing for all our rings within 60 days of purchase. Please note that resizing along with shipping will take a couple of weeks.
To request a resizing service please contact us at: info@palomasdiamonds.com providing your order number and your new ring size. We will guide you through the whole process.
HOW LONG WILL IT TAKE TO RECEVE MY JEWELRY PIECE?
All of our jewelry pieces are made-to-order and are typically ready within 7-10 business days, allowing us to ensure each piece meets our exacting standards. If you have an urgency to receive your order, please let us know, and our team will be happy to assist you with expedited options to accommodate your needs.
CAN I WEAR PALOMA’S JEWELRY EVERYDAY?
Yes, our jewelry is made for everyday wear. Please note that even the most precious materials can be damaged if not handled properly. For everyday use please don't forget to remove your jewelry when:
- You wash your hands, spray perfume or if you use body lotion. It can be difficult to remove particles that get stuck in the pavé setting.
- When carrying out household tasks, such as gardening or other manual activities. Repeated contact with household detergents or aggressive substances may damage the gold.
- When doing sport, at the beach or the swimming pool. High intensity exercise can cause shocks which can then scratch the metal and damage the settings' clasps.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept all major payment methods including Visa, Visa Debit, Maestro, MasterCard, Amex, Paypal, Shop Pay, Apple Pay.
If you are looking for an extended payment plan, we also offer interest-free finance via Klarna.
